HubSpot Feedback Surveys Lesson:

Creating HubSpot Feedback Surveys

FREE Lesson

Discover how to create HubSpot customer feedback surveys and analyze the data in this HubSpot Academy lesson. Learn all about HubSpot’s “Feedback Framework” and how it can improve your customer satisfaction. Make informed decisions to enhance overall customer experience!

Who is this for?
  • Individuals looking to enhance their skills in HubSpot feedback survey creation and analysis
  • Small business owners seeking to gather valuable customer feedback using HubSpot feedback surveys
  • Customer service professionals interested enhancing overall customer experience through feedback
What you'll learn
  • Create effective customer feedback surveys using HubSpot's Feedback Framework and Service Hub
  • Gather valuable customer feedback for your business
  • Discover best practices for survey design, distribution, and analysis
Includes
  • 7 Videos
  • 1 Quiz
  • 31 min
  • Inbound Service
Lesson description
In this lesson, you'll learn about HubSpot's Feedback Framework, as well as how to gather insight into the customer experience by setting up customer feedback surveys in HubSpot.

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Instructors

Photo of Adriti Gulati

Adriti Gulati

Adriti is an Inbound Professor focusing on all things customer service. Prior to HubSpot, Adriti worked at a non-profit educational program focusing on getting high school students into colleges and universities. She is passionate about ensuring education is accessible for all. Outside of work, Adriti can be found at your local Chinese restaurant, playing pickle ball, or hiking through southern California.

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