- TechEase Premium
Comprehensive support for small business owners, covering business-critical applications, advanced device and network support, data management, and security guidance. Includes up to 5 hours of remote help monthly.
$200.00 / month
Total (USD)
$200.00
Then $200.00 per month
Overview: The TechEase Business service offers comprehensive support for small business owners, covering a wide range of devices, systems, and applications to ensure your technology and business operations run smoothly and efficiently. This plan includes all the functionality of the Professional and Basic Plans, plus additional advanced features tailored for business needs.
Features Included:
Device Support:
- Computers: Desktop PCs, Laptops, and MacBooks.
- Mobile Devices: Smartphones (iOS and Android), Tablets (iOS and Android).
- Peripheral Devices: Printers, Scanners, External Hard Drives, Monitors, Keyboards, and Mice.
Networking Assistance:
- Wi-Fi Setup and Troubleshooting: Ensure your network is running smoothly, including router and modem configuration.
- Network Optimization: Improve network performance for better connectivity and speed.
Software Support:
- Operating Systems: Help with Windows, macOS, iOS, and Android updates and issues.
- Productivity Software: Assistance with applications like Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides).
- Security Software: Installation and troubleshooting for antivirus and anti-malware programs.
- Business Applications: Support for business software such as QuickBooks, CRM systems (like HubSpot and Salesforce), and other specialized business tools.
Cloud Services:
- Backup Solutions: Guidance on setting up and managing cloud backups for data safety.
- File Management: Help with cloud storage services like Google Drive, Dropbox, and OneDrive.
Smart Assistants and Home Devices:
- Amazon Alexa: Setup and troubleshooting for Alexa-enabled devices.
- Google Home: Assistance with Google Home devices and integrations.
- Apple HomeKit: Support for setting up and using Apple HomeKit-enabled devices.
General Tech Support:
- Email/Chat Support: Convenient support through email and chat for quick resolutions.
- Phone/Text Support: For urgent issues, immediate assistance is available via phone or text.
- Remote Assistance: Up to 5 hours of remote tech support monthly.
Additional Benefits:
- Security Scan: Receive guidance on how to perform monthly security scans to protect your devices against threats, with recommended tools and step-by-step instructions.
- Uptime Monitoring: Get recommendations for tools to monitor the uptime of your critical devices, along with setup assistance and monthly check-ins to review report.
- Speed Optimization: Learn how to enhance your device performance with tips and recommended tools, supported by easy-to-follow guides and monthly reminders.
- E-commerce Support: Assistance with setting up and managing online stores using platforms like Shopify and WooCommerce.
- Web Development: Support for maintaining and updating business websites to ensure they are secure and up-to-date.
- Marketing and SEO: Guidance on improving online presence through search engine optimization and digital marketing strategies.
Features Included:
Device Support:
- Computers: Desktop PCs, Laptops, and MacBooks.
- Mobile Devices: Smartphones (iOS and Android), Tablets (iOS and Android).
- Peripheral Devices: Printers, Scanners, External Hard Drives, Monitors, Keyboards, and Mice.
Networking Assistance:
- Wi-Fi Setup and Troubleshooting: Ensure your network is running smoothly, including router and modem configuration.
- Network Optimization: Improve network performance for better connectivity and speed.
Software Support:
- Operating Systems: Help with Windows, macOS, iOS, and Android updates and issues.
- Productivity Software: Assistance with applications like Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides).
- Security Software: Installation and troubleshooting for antivirus and anti-malware programs.
- Business Applications: Support for business software such as QuickBooks, CRM systems (like HubSpot and Salesforce), and other specialized business tools.
Cloud Services:
- Backup Solutions: Guidance on setting up and managing cloud backups for data safety.
- File Management: Help with cloud storage services like Google Drive, Dropbox, and OneDrive.
Smart Assistants and Home Devices:
- Amazon Alexa: Setup and troubleshooting for Alexa-enabled devices.
- Google Home: Assistance with Google Home devices and integrations.
- Apple HomeKit: Support for setting up and using Apple HomeKit-enabled devices.
General Tech Support:
- Email/Chat Support: Convenient support through email and chat for quick resolutions.
- Phone/Text Support: For urgent issues, immediate assistance is available via phone or text.
- Remote Assistance: Up to 5 hours of remote tech support monthly.
Additional Benefits:
- Security Scan: Receive guidance on how to perform monthly security scans to protect your devices against threats, with recommended tools and step-by-step instructions.
- Uptime Monitoring: Get recommendations for tools to monitor the uptime of your critical devices, along with setup assistance and monthly check-ins to review report.
- Speed Optimization: Learn how to enhance your device performance with tips and recommended tools, supported by easy-to-follow guides and monthly reminders.
- E-commerce Support: Assistance with setting up and managing online stores using platforms like Shopify and WooCommerce.
- Web Development: Support for maintaining and updating business websites to ensure they are secure and up-to-date.
- Marketing and SEO: Guidance on improving online presence through search engine optimization and digital marketing strategies.